1. Introduction
At ToolsAIApp, we take your privacy seriously. This Privacy Policy describes how ToolsAIApp (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our AI tools directory platform (the “Service”).
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
This Privacy Policy applies to information we collect through our website, mobile application, and any related services, sales, marketing, or events (collectively referred to as the “Service”).
2. Information We Collect
We collect several types of information from and about users of our Service, including:
2.1 Information You Provide Directly
Account Registration:
- Email address
- Password (encrypted)
- Username or display name
- Profile information (optional)
User Submissions and Content:
- AI tool descriptions and submissions
- Reviews and ratings
- Comments and feedback
- Photos, videos, and screenshots
- Tags and categories
Communication Data:
- Messages sent through our platform
- Support tickets and correspondence
- Survey responses
- Newsletter subscriptions
2.2 Information We Collect Automatically
Log Data and Usage Information:
- IP address
- Browser type and version
- Device type and operating system
- Access times and dates
- Pages viewed and links clicked
- Referring website addresses
- Search queries within our Service
Device Information:
- Hardware model
- Unique device identifiers
- Mobile network information
- Screen resolution
2.3 Information from Third Parties
We may receive information about you from other sources and combine it with information we collect through our Service:
- Social Media: If you connect your account with social media platforms, we may receive your profile information
- Analytics Providers: We use third-party analytics services that collect information about your use of our Service
- Business Partners: We may receive information from partners who help us provide our Service
- Public Sources: Information from publicly available sources related to AI tools
3. How We Use Your Information
We use the information we collect for various purposes, including:
Service Operation
Operate, maintain, and improve our AI tools directory platform
Account Management
Create and manage your user account and profile
Communication
Send updates, notifications, and respond to your inquiries
Analytics
Understand how users interact with our Service and improve it
Personalization
Provide personalized content and recommendations
Security
Detect, prevent, and address fraud and security issues
Detailed Usage Purposes:
- Service Provision: To provide and deliver the Service you request, process transactions, and send related information
- Customer Support: To respond to your comments, questions, and requests, and provide customer service
- Communication: To send you technical notices, updates, security alerts, and support and administrative messages
- Marketing: To send you newsletters, promotional materials, and other information that may interest you (with your consent where required)
- Improvement: To monitor and analyze trends, usage, and activities in connection with our Service
- Personalization: To personalize your experience and deliver content and features that match your interests
- Legal Compliance: To comply with legal obligations and protect our legal rights
- Safety: To protect the rights, property, or safety of ToolsAIApp, our users, or others
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information under data protection laws, including GDPR (European Union) and CCPA (California).
Your Rights Include:
- Right to Access: You can request copies of your personal information we hold
- Right to Rectification: You can request correction of inaccurate or incomplete personal information
- Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal data under certain conditions
- Right to Restrict Processing: You can request that we limit how we use your personal information
- Right to Data Portability: You can request your data in a structured, machine-readable format
- Right to Object: You can object to our processing of your personal information, particularly for direct marketing
- Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time
- Right to Lodge a Complaint: You can complain to a data protection authority about our handling of your data
How to Exercise Your Rights:
To exercise any of these rights, please contact us at privacy@toolsaiapp.com. We will respond to your request within 30 days.
You may also manage many of your privacy preferences through your account settings. We may ask you to verify your identity before processing your request to protect your personal information.
California Residents (CCPA):
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of sale of personal information (we do not sell your personal information)
- Right to non-discrimination for exercising CCPA rights
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Criteria:
- Account Data: Retained for the duration of your account plus a reasonable period thereafter
- Transaction Records: Retained for accounting and tax purposes (typically 7 years)
- Marketing Data: Retained until you unsubscribe or request deletion
- Support Communications: Retained for 3-5 years for quality assurance
- Usage Analytics: Typically aggregated and anonymized after 26 months
- Legal Hold Data: Retained as long as necessary for legal proceedings
When we no longer need your personal information, we will securely delete or anonymize it. If deletion is not possible (for example, because information has been stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures We Implement:
- Encryption: We use SSL/TLS encryption for data transmission and encrypt sensitive data at rest
- Access Controls: Strict access controls and authentication procedures for staff accessing personal data
- Security Monitoring: Continuous monitoring for suspicious activity and security threats
- Regular Updates: Regular security updates and patches to our systems
- Secure Development: Security best practices in our development processes
- Employee Training: Regular security awareness training for our team
- Third-Party Security: We vet service providers for appropriate security measures
- Incident Response: Procedures in place to respond to security incidents
Important Security Notice
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.
If you believe your account has been compromised, please contact us immediately at security@toolsaiapp.com.
9. Children’s Privacy
Our Service is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@toolsaiapp.com. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
Users between 13 and 18 years of age (or 16 and 18 in the EEA) should obtain parental or guardian consent before using our Service and submitting any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You:
- Updating the “Last Updated” date at the top of this Privacy Policy
- Posting the updated Privacy Policy on this page
- Sending you an email notification if you have provided your email address
- Displaying a prominent notice on our Service for material changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Service after any changes constitutes your acceptance of the updated Privacy Policy.
If we make material changes that significantly affect your rights, we will provide more prominent notice and, where required by law, obtain your consent before implementing the changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Privacy Email: contact@toolsaiapp.com
- General Support: contact@toolsaiapp.com
- Data Protection Officer: contact@toolsaiapp.com
- Contact Form: https://toolsaiapp.com/contact
- Mailing Address: ToolsAIApp, Inc., 123 AI Street, San Francisco, CA 94102, USA
For EU Residents:
If you are located in the European Economic Area, you may also contact our EU representative or lodge a complaint with your local data protection authority.
Response Time:
We aim to respond to all legitimate requests within 30 days. Occasionally, it may take us longer if your request is particularly complex or you have made multiple requests. In this case, we will notify you and keep you updated.
Questions About Your Privacy?
Our privacy team is here to help you understand how we protect your data and exercise your rights.
Contact Privacy Team